jeetabet Privacy Policy

When you interact with jeetabet — whether by browsing the Platform, registering an account, placing a bet, or contacting support — we collect certain categories of personal data. The data we collect depends on how you use the Platform and is described in detail below.

Account Registration Data

When you create a jeetabet account, we collect the following information:

• Full name — as it appears on your government-issued identity document.
• Date of birth — to verify that you meet the minimum age requirement of 18 years.
• Email address — used for account communications, verification, and security alerts.
• Mobile phone number — used for account verification and, where applicable, two-factor authentication.
• Residential address — including city, district, and postal code within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Username and password — your chosen login credentials. Passwords are stored in hashed form and are never accessible in plaintext by jeetabet staff.

Identity Verification (KYC) Data

As part of our Know Your Customer process, we may request copies of government-issued identification documents, including your National Identity Card (NID), passport, or driving licence. These documents are used solely for identity and age verification and are handled with the highest level of security.

Financial & Transaction Data

When you make a deposit or withdrawal, we collect transaction data including:

• Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard).
• Transaction amount in Bangladeshi Taka (৳).
• Transaction reference numbers and timestamps.
• Partial payment account identifiers (e.g., masked mobile wallet number). We do not store full card numbers or mobile banking PINs.

Behavioural & Usage Data

We automatically collect certain technical and behavioural data when you use the Platform. This includes your IP address, device type, browser type and version, operating system, pages visited, time spent on each page, game sessions played, bets placed, and clickstream data. This data is used to operate and improve the Platform and to detect fraud and prohibited conduct.

Communications Data

If you contact jeetabet support via email or live chat, we retain a record of that correspondence, including the content of messages and any attachments, for quality assurance, dispute resolution, and regulatory compliance purposes.

jeetabet processes your personal data only for defined, lawful purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process personal data are set out below.

Marketing Communications

jeetabet will only send you promotional communications — such as bonus offers, seasonal promotions tied to BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh — if you have explicitly opted in to receive such communications during registration or through your account settings. You may withdraw your consent and unsubscribe from marketing emails at any time by updating your communication preferences in the account settings panel or by contacting support at support@jeetabet.

Opting out of marketing communications will not affect your ability to receive transactional and service communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are necessary for the operation of your account.

jeetabet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data with external parties only where it is necessary to deliver our services, comply with legal obligations, or protect the legitimate interests of the Platform and its players.

Categories of Third-Party Recipients

• Payment processors — bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) receive transaction data necessary to process your deposits and withdrawals. These parties are independent data controllers subject to their own privacy policies and regulatory frameworks.
• Game providers — studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe may receive your player identifier and session data to deliver live casino and slot game services. These providers are contractually bound to use this data only for service delivery purposes.
• Identity verification services — where third-party KYC or document verification providers are used to verify your identity, your submitted identity documents and personal details are shared with those providers under strict data processing agreements.
• Analytics and security providers — anonymised or pseudonymised usage data may be shared with analytics platforms and fraud-detection services to help us monitor Platform performance and identify suspicious activity.
• Legal and regulatory authorities — jeetabet may disclose your personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, legal process, or in connection with the investigation of fraud, money laundering, or other criminal activity.

International Data Transfers

Some of the third-party service providers used by jeetabet may process data outside of Bangladesh. Where such transfers occur, jeetabet takes reasonable steps to ensure that appropriate contractual protections are in place, including standard contractual clauses or equivalent data transfer mechanisms, to safeguard your personal data during international transmission.

jeetabet uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and gather anonymised analytics data. A cookie is a small text file placed on your device by your browser when you visit a website. Cookies do not contain executable code and cannot carry viruses.

Types of Cookies We Use

Managing Cookies

Most browsers allow you to view, manage, and delete cookies through their settings menus. Disabling strictly necessary cookies may impair the functionality of jeetabet, including your ability to log in or complete transactions. Disabling analytical cookies will not affect your ability to use the Platform but will limit our ability to identify and fix performance issues that may affect your experience.

jeetabet does not use third-party advertising cookies or cross-site tracking technologies to build advertising profiles based on your behaviour across the internet. Our analytical cookies are used exclusively for internal Platform improvement purposes.

jeetabet retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, or for such longer period as is required by applicable regulatory or legal obligations. The retention periods applicable to different categories of data are summarised below.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where deletion is technically infeasible (for example, in the case of encrypted backup archives), the data will be isolated from active processing until it can be securely destroyed.

Data Storage Location

Player data collected by jeetabet is stored on secured servers. Where data is processed or stored by third-party service providers located outside Bangladesh, jeetabet ensures that contractual data protection obligations are in place as described in the Data Sharing section above.

As a jeetabet player, you hold a set of rights over the personal data we hold about you. jeetabet is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights described below, please contact our support team at support@jeetabet with the subject line "Privacy Rights Request".

• Right to Access: You may request a copy of the personal data jeetabet holds about you. We will provide this information in a clear, readable format within 30 days of your verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Many data fields can be updated directly through your account settings panel without needing to contact support.
• Right to Erasure: You may request that jeetabet delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you have a legitimate objection to our processing. Note that certain data must be retained to comply with legal or regulatory obligations and may not be eligible for erasure.
• Right to Data Portability: You may request that jeetabet provide your personal data in a structured, commonly used, machine-readable format so that it may be transferred to another service provider.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, in which case we will cease processing unless we can demonstrate compelling grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place prior to withdrawal.

jeetabet implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. While no system can guarantee absolute security, our layered approach to data protection reflects our commitment to safeguarding player information.

Technical Safeguards

• SSL/TLS encryption on all data transmitted between your browser or device and the jeetabet Platform.
• Password hashing using industry-standard cryptographic algorithms. Plain-text passwords are never stored.
• Two-factor authentication (2FA) available to all players as an optional additional layer of login security.
• Firewall and intrusion detection systems monitoring for unauthorised access attempts in real time.
• Regular security audits and penetration testing carried out by internal and external security specialists.
• Access controls ensuring that only authorised personnel with a legitimate operational need can access player data, under strict role-based permission frameworks.

Organisational Safeguards

• All staff with access to personal data are bound by confidentiality obligations and receive regular data protection training.
• Third-party service providers are vetted for data security compliance before being granted access to any player data.
• Data breach response procedures are in place to detect, investigate, and notify affected players of any confirmed data breach in a timely manner.

Your Role in Security

Maintaining the security of your jeetabet account also depends on the steps you take to protect your own credentials. We strongly recommend using a unique, strong password for your jeetabet account, enabling two-factor authentication, and never sharing your login details with any other person. If you suspect your account has been compromised, contact us immediately at support@jeetabet.

jeetabet reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When material changes are made, we will notify registered players by posting a notice within the account dashboard or by sending a notification to your registered email address. The effective date at the top of this page will be updated to reflect the date on which the revised policy comes into force.

We encourage all players to review this Privacy Policy periodically to stay informed about how jeetabet protects their information. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes.

Children's Privacy

jeetabet's services are strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data. If you have reason to believe that a minor has accessed jeetabet using false age information, please notify us at support@jeetabet.

Links to Third-Party Sites

The jeetabet Platform may contain references to third-party payment providers and game studios. These third parties operate under their own privacy policies, which jeetabet does not control and is not responsible for. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jeetabet.

Contact Our Privacy Team

For any questions, concerns, or requests relating to this Privacy Policy or the personal data jeetabet holds about you, please contact our privacy team by email at support@jeetabet with the subject line "Privacy Enquiry". We aim to respond to all privacy-related correspondence within 5 business days.